| Features |
Description |
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Workflow |
- Recovery step types are fully
integrated into the Framework's workflow engine that
allow for recommendation, approval, and charge off
of an account.
- Workflow step types can be
processed manually on an individual basis, automated
through criteria, or through pick-n-choose batch
screen.
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System Integration |
- Choose whether or not to continue to receive information
from your host data processor.
- Maintain information outside of your host data
processor.
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Assignment |
- Assign accounts to internal work
queues, third party collection agencies, or lawyers.
- Assignment can be processed
manually on an individual basis, automated through
criteria, or through pick-n-choose batch screens.
- Create custom export files
listing any field from the database to send to third
parties.
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Working Charge-Off Accounts |
- A Summary screen gives a quick
overview of an account including balance and recent
payment information.
- A Queue History screen shows
the internal and third party queues the account has
been assigned to since it was charged off.
- A Settlement screen calculates
amortization and tracks payments.
- Other screens track expenses,
attach documents, and track lawsuit information.
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Reporting & Analysis |
- Charge-off accounts are
automatically separated into work queues.
- Board Package listing all
accounts approved for charge off by management to be
presented to the Board.
- Charge-off Recovery reports give
payment information by account type and assignment.
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Third Party Collection Agency Integration |
- Automate transmission of charge
off accounts.
- Accept electronic import of notes
and activities from agency.
- Monitor agency performance.
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Post Charge Off Accounting |
- Ability to continue accruing
interest using variable or fixed rates.
- Keep track of expenses.
- Process payments.
- Complete amortization schedules
of a workout.
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