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Description
SolutionUse SHIFT+ENTER to open the menu (new window).
  
Feature SortUse SHIFT+ENTER to open the menu (new window).
  
  
  • Reporting in this solution makes it easy for managers to access key decision making information.
  • Create powerful reports at any time, without the need for IT support!
  • Use dynamic dashboards to track collection performance.
  • Microsoft SQL Server Reporting Services provides graphical capability, robust report scheduling, and delivery to pre-determined recipients via email.
Collection
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  • Get the right account, to the right collector, at the right time, using queues to manage risk and control workloads.
  • Queues can be built by collection management, using nearly any field in the database, dramatically reducing your dependency on in-house IT staff, and providing unprecedented control.
Collection
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  • This system provides the capabilities to rank, rate and measure collection activity based on critical criteria, such as total calls, valid contacts, and promises made. 
  • Customize your collection screens to provide access to the information your collectors need most, improving call efficiency. 
Collection
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  • Manage queues with a robust and flexible queuing engine containing user defined criteria.
  • Queues can be refreshed in real-time while collectors continue working.
Collection
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  • Leveraging integration with best-of-breed providers, Akcelerant connects key services with innovative software creating the optimal work environment.
Collection
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  • Recovery step-types are fully integrated into the Framework’s workflow engine allowing for recommendation, approval, and charge-off of an account.
  • Workflow step-types can be processed manually on an individual basis or automated through criteria or pick-n- choose batch screens.
Recovery
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  • Assign accounts to internal work queues, third-party collection agencies, or lawyers.
  • Assignment can be processed manually on an individual basis or automated through criteria or pick-n-choose batch screens.
  • Create custom export files listing any field from the database to send to third-parties.
Recovery
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  • A Summary screen gives a quick overview of an account including balance and recent payment information.
  • A Queue History screen shows the internal and third-party queues the account has been assigned to since it was charged-off.
  • A Settlement screen calculates amortization and tracks payments.
  • Other screens track expenses, attach documents, and track lawsuit information.
Recovery
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  • Charge-off accounts are automatically separated into work queues.
  • The Board Report generates a listing of all accounts management has approved for charge-off which can be used during Board Meetings.
  • Charge-off Recovery reports give payment information by account type and assignment.
Recovery
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  • Charge-off accounts are automatically separated into work queues.
  • The Board Report generates a listing of all accounts management has approved for charge-off, which can be used during Board Meetings.
  • Charge-off Recovery reports give payment information by account type and assignment.
Recovery
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  • Increase the number of loans decisioned automatically, based on your institution’s lending policies and tolerances, through business rules and matrices.
  • Customize your solution to support the products you offer using multiple models.
  • Create rules and matrices with breakthrough ease using the simple, intuitive Business Language Editor and data from the application, credit reports, collateral, ratios and aggregates.
  • Build risk, price, and decision models using rules and matrices.
Lending
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  • Easily create application designs to match your lending workflow per product.
  • Control data access using roles and authorization overrides.
  • Secure data by limiting changes by role and status on the application.
  • Include workflow steps that present data entry screens designed to include your desired fields, as well as include automated system process steps to retrieve credit reports, execute models, generate documents and more.
  • Execute business rules on steps to validate data entry and procedures, add stipulations, offer cross-sell products, assign applications to a queue and more.
  • Easily navigate through workflow using step-by-step processing with Next/Prev buttons or locate a specific step using the Navigation panel.
Lending
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  • Easily update rates using a Base Index Rate Table, and schedule future rate changes to eliminate midnight updates.
  • Create a customized rate table to manage all rates individually, if needed, for a competitive market place.
Lending
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  • Easily design queues and groups of queues to match your lending procedures whether centralized or distributed.
  • Automatically generate email notifications for queuing assignment or if an application exceeds processing time thresholds.
Lending
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  • Automatically use credit report data for risk, price and decision model rules and matrices.
  • Access tri-merged reports using a common view of the data for ease in creating business rules and matrices that are bureau independent.
  • Adjust trade lines using business rules, and automatically calculate missing payments.
Lending
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  • Leveraging integration with best-of-breed providers, Akcelerant connects key services with innovative software creating the optimal work environment.
Lending
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  • Integrate the cross-selling platform to deliver specific offers to qualified applicants in order to avoid impersonal blanket offers and recommendations.
  • Automatically email referrals to other departments within the financial institution.
  • Create selling scripts to provide a consistent message and improve sales revenue.
  • Increase income from debt protection plans by providing multiple plan comparisons that can either extend the term or increase the payment.
Lending
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  • Automatically print forms needed for the application using integrated intelligent document processing.
  • Provide applicants with anytime, anywhere 24/7 signature capabilities. Electronically sign documents at any branch using a signature pad which captures the signature and securely embeds it into the document. Securely email documents to applicants via an encrypted transmission and receive back digitally certified documents using authentication that verifies the identity of the applicants with “knowledge-based questions”.
  • Automatically index and archive documents to your optical system.
Lending
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  • Create individualized dashboards to gain a 360° view of your institution’s lending processes, from origination through collections, all on one dashboard.
  • Easily create customized reports using the Report Writer.
  • Access real-time reports quickly and easily using dashboard or reporting functionality.
  • Schedule regular reports to be executed and automatically distributed by email to the appropriate staff.
  • Microsoft® SQL Server Reporting Services integration provides flexible reporting options, such as Microsoft® Excel®, HTML, XML, PDF, and more.
Lending
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  • Create service workflows for account holder requests generated internally via call center, email, walk-in, and more.
  • Use service workflows and task lists to ensure accuracy, increase productivity, and improve the account holder experience.
Service
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  • Manage service proactively, not reactively, while reducing overall training costs and improving consistency across all points of service. 
  • Ensure that account holders get the best service in the most efficient manner through the use of real-time reporting and monitoring.
Service
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  • Manage workloads and monitor progress across all customer or member service representatives.
  • Measure service effectiveness and quality through visibility into how issues are handled.
  • View service workflow history and analyze trends.
Service
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  • This solution integrates to your host system and other third-party providers to allow customer or member service representatives to work on one integrated platform.
  • Workflows and queues route tasks into other departments and set parameters for completion to ensure process control and timeliness.
Service
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